by Cherie Bartram | Dec 16, 2025 | Equature 911 Blog
Trauma. If you are in EMS, you may associate trauma with traumatic injury, which is a physical injury that occurs suddenly and must be assessed by knowing the mechanism of the injury or what caused it. However, the word “trauma” refers to the emotional...
by Equature Press | Nov 11, 2025 | Equature 911 Blog
Now featuring machines that might be smarter than Carl from night shift—maybe. Meet Your New Robot Coworker Remember when 911 centers ran on coffee, duct tape, and pure adrenaline? Well, welcome to the future—where Artificial Intelligence has elbowed its way into...
by Cherie Bartram | Oct 14, 2025 | Equature 911 Blog, Uncategorized
America’s 911 emergency system, a critical lifeline for millions of citizens, faces an escalating cybersecurity crisis that threatens public safety on an unprecedented scale. As emergency communication centers transition to Next Generation 911 (NG911) systems,...
by Cherie Bartram | Sep 9, 2025 | Equature 911 Blog
In his book, The 7 Habits of Highly Effective People, Steven Covey provides great examples of how to be effective. As a PSAP Director, I grabbed one that I used all the time, the touch-it-once principle. When I was opening mail or doing tasks, I tried to just touch...
by Kerry O'Connell | Jul 8, 2025 | Equature 911 Blog
First responders deal with tragedy on every shift. We are used to helping others. We are prepared to respond to the physical and emotional trauma of others with care and empathy. Yet, we are often lost when it comes to dealing with our own trauma. On June 29, 2025,...
by Kerry O'Connell | Jun 10, 2025 | Equature 911 Blog
Mental health affects our job satisfaction, how we treat the public, and our relationships with everyone—coworkers, friends, and family included. Working in an ECC changes you. All too often, we forget our obligations to take care of ourselves and of each other. This...
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