by Cherie Bartram | Nov 10, 2026 | Equature 911 Blog
Somewhere right now, a dispatcher is keying up on the radio. Somewhere a unit is responding. Somewhere a citizen is being helped because two professionals on opposite ends of a radio knew exactly what to say and how to say it. This is an article about that. It is also...
by Cherie Bartram | Oct 13, 2026 | Equature 911 Blog
did not start my career in 911. There was no 911 yet. I started by answering emergency calls at a time when doing so was considered useful not only because someone needed to respond to emergencies, but because it gave police agencies something else they badly needed:...
by Cherie Bartram | Jun 16, 2026 | Equature 911 Blog
Leesa Ferrell works at Equature and sends out amazing reminders to the staff each week to keep us grounded and focused. She sent out an email about being our own unreliable narrators in our own lives recently and I was captivated. I decided to pass the story on with...
by Cherie Bartram | Apr 14, 2026 | Equature 911 Blog
By – Cherie Bartram, ENP For the past several years, I have written articles honoring the work done by 911 Emergency Telecommunicators. I have so much pride in what you all do. I was one of you, and I will feel that calling and the honor that it was to be part...
by Cherie Bartram | Mar 10, 2026 | Equature 911 Blog
The Critical Questions: Why 911 Call-Takers Hold Lives in Their Hands Jan 2, 2026 I ran across a crime documentary, which led me down a path on a remarkable woman named Ann Burgess. Dr. Burgess is known for her work that focused on questions for victims of trauma and...
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