by Cherie Bartram | Apr 14, 2026 | Equature 911 Blog
By – Cherie Bartram, ENP For the past several years, I have written articles honoring the work done by 911 Emergency Telecommunicators. I have so much pride in what you all do. I was one of you, and I will feel that calling and the honor that it was to be part...
by Cherie Bartram | Mar 10, 2026 | Equature 911 Blog
The Critical Questions: Why 911 Call-Takers Hold Lives in Their Hands Jan 2, 2026 I ran across a crime documentary, which led me down a path on a remarkable woman named Ann Burgess. Dr. Burgess is known for her work that focused on questions for victims of trauma and...
by Cherie Bartram | Feb 10, 2026 | Equature 911 Blog
Is It True? As our kids grew up over the years, we often played two truths and a lie. We sometimes switched it up and played it differently but it always made me laugh, a bit uneasily sometimes at the outrageous things the kids would say that I thought was a lie,...
by Cherie Bartram | Jan 13, 2026 | Equature 911 Blog
When someone dials a non-emergency line at their local Public Safety Answering Point (PSAP), they might soon hear something unexpected: an artificial intelligence (AI) system on the other end of the line. This technological shift is already happening in dispatch...
by Cherie Bartram | Dec 16, 2025 | Equature 911 Blog
Trauma. If you are in EMS, you may associate trauma with traumatic injury, which is a physical injury that occurs suddenly and must be assessed by knowing the mechanism of the injury or what caused it. However, the word “trauma” refers to the emotional...
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