by Equature Press | Jul 14, 2026 | Equature 911 Blog
Thinking About Moving from Dispatcher to Supervisor? Let’s Talk. This topic gets a ton of attention. So much attention, in fact, that we dedicated three whole podcasts to it! In our first episode, we broke down what makes dispatchers and supervisors different, and the...
by Cherie Bartram | Jun 16, 2026 | Equature 911 Blog
Leesa Ferrell works at Equature and sends out amazing reminders to the staff each week to keep us grounded and focused. She sent out an email about being our own unreliable narrators in our own lives recently and I was captivated. I decided to pass the story on with...
by Cherie Bartram | Apr 14, 2026 | Equature 911 Blog
By – Cherie Bartram, ENP For the past several years, I have written articles honoring the work done by 911 Emergency Telecommunicators. I have so much pride in what you all do. I was one of you, and I will feel that calling and the honor that it was to be part...
by Cherie Bartram | Mar 10, 2026 | Equature 911 Blog
The Critical Questions: Why 911 Call-Takers Hold Lives in Their Hands Jan 2, 2026 I ran across a crime documentary, which led me down a path on a remarkable woman named Ann Burgess. Dr. Burgess is known for her work that focused on questions for victims of trauma and...
by Cherie Bartram | Feb 10, 2026 | Equature 911 Blog
Is It True? As our kids grew up over the years, we often played two truths and a lie. We sometimes switched it up and played it differently but it always made me laugh, a bit uneasily sometimes at the outrageous things the kids would say that I thought was a lie,...
by Equature Press | Feb 3, 2026 | Equature 911 Blog
When the Power Goes Out: What Dispatchers Can Expect — and How the Work Changes For many dispatchers, the first citywide power outage they work does not feel dramatic at the start. It begins with something small. A call that does not route the way it usually does. A...
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