by Kerry O'Connell | Mar 11, 2025 | Equature 911 Blog
When I was a 911 director, I sat in on many interviews for candidates wanting to be hired as dispatchers. One of the questions we always asked of them was “Why do you want to work here?” You could probably guess the most common answer to that question: “Because I want...
by Cherie Bartram | Feb 11, 2025 | Equature 911 Blog
You’ve dreamed about it. You’ve worked toward it. You understood that achieving it, meant that you needed to BE it, before actually having the title. Finally… You did everything right. You reached the highest level in your profession that you can achieve, the top rung...
by Ram Natraj | Jan 14, 2025 | Equature 911 Blog
It seems that we are inundated with wellness tips for dispatchers these days, and for good reason. Dispatchers prioritize work over their own health way too often. While it is an understandable affliction (after all, 911 can become an addiction that keeps us coming...
by Cherie Bartram | Dec 10, 2024 | Equature 911 Blog, PSAP
Bullying is not a new phenomenon, in fact, founded in 2006, the month of October was dedicated to National Bullying Prevention by the PACER’s National Bullying Prevention Center. Workplace bullying is also not a new phenomenon and one would think that in our...
by Cherie Bartram | Nov 12, 2024 | Equature 911 Blog
It’s not unusual to advertise with the vision of hiring an experienced person into the public safety environment. I’ve seen groups of police chiefs and PSAP Directors send verbal jabs at each other for stealing prized employees. Most of the jabs were said in jest,...
by Kerry O'Connell | Oct 8, 2024 | Equature 911 Blog
Not too long ago, I visited the Healing Wall, a three-quarter size replica of the Vietnam Memorial in Washington, DC, commonly referred to as The Wall. I needed to go. I was connected to it indirectly through my friend David O. Chung. When I met David, known better as...
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