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School Shootings, Active Assailant, Terrorist Acts… What happens in the PSAP?

School Shootings, Active Assailant, Terrorist Acts… What happens in the PSAP?

by Cherie Bartram | Jul 11, 2022 | Equature 911 Blog

Active Assailant, is an individual (or individuals), actively engaged in killing or attempting to kill people in a confined and populated area. This is the definition approved and used by the US government agencies1 A Mass shooting, according to the FBI’s site, is a...
Growing Up In Public Safety – One 9-1-1 Telecommunicator’s Journey

Growing Up In Public Safety – One 9-1-1 Telecommunicator’s Journey

by Cherie Bartram | Jun 14, 2022 | Equature 911 Blog

If you are a second (or third or fourth) generation public safety professional, you already know what it is like to grow up in a family of police, fire fighters, EMS workers, or 9-1-1 Telecommunicators.  As a second generation 9-1-1  Telecommunicator, I knew what it...
National Law Enforcement Week April 15-21, 2022

National Law Enforcement Week April 15-21, 2022

by Cherie Bartram | May 10, 2022 | Equature 911 Blog

In 1962 President Kennedy proclaimed May 15th as National Peace Officers Memorial Day and the week in which May 15 falls, as National Police week.   National Police week is a way of honoring, remembering, and supporting law enforcement officers throughout the country....
The Unseen Heroes of Public Safety – National Public Safety Telecommunicator Week 2022

The Unseen Heroes of Public Safety – National Public Safety Telecommunicator Week 2022

by Ram Natraj | Apr 12, 2022 | Equature 911 Blog

April & May, the time of year we enjoy all things spring; new growth, warmer weather, the sweet scent of flowers blooming, and honoring the first responders in the field of public safety – beginning in April with the 9-1-1 Telecommunications Employees.  We want to...
National Public Safety Telecommunicator Week (NPSTW)

National Public Safety Telecommunicator Week (NPSTW)

by Ram Natraj | Apr 5, 2022 | Equature 911 Blog

In 1981 an incident in Contra Costa County California sparked what we now know as NPSTW and for 41 years, PSAPs of all sizes have acknowledged their staff in a variety of ways.  The incident in Contra Costa County started innocently enough.  The Sheriff decided he was...
Improving Your Response Accuracy

Improving Your Response Accuracy

by Cherie Bartram | Mar 8, 2022 | Dispatch Improvement, Equature 911 Blog

It happens.  A 9-1-1 call comes in and you confirm and enter the location information as accurately as possible from the caller’s words and nothing pops in your CAD.   You force the address and hope that it can be found.   Your CAD,  MSAG and GIS maps are not perfect....
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