by Cherie Bartram | Oct 11, 2022 | Equature 911 Blog
With the controversy about law enforcement training still ripping through the US in the aftermath of excessive force allegations and the related outcomes of those cases, I jumped at the opportunity to sit in on a police academy and experience, firsthand, the training...
by Cherie Bartram | Sep 23, 2022 | Equature 911 Blog
There is a widespread belief that public safety telecommunicators (PSAPs) are immune from liability in the event of an emergency. This is not the case. What is a 9-1-1 Emergency Telecommunicator? They are the people that answer your call when you dial 9-1-1. Depending...
by Cherie Bartram | Sep 13, 2022 | Dispatch Improvement, Equature 911 Blog, NG9-1-1
In my career, I have had thousands of hours of additional training (not an exaggeration!). I don’t remember every class, but NCMEC does not fall into that lost memory category. In 2007 one of my employees told me about a CEO Conference/class at the National Center...
by Equature Press | Sep 1, 2022 | Equature 911 Blog
Beyond the regular staffing shortage of applicants, challenges facing 911 today revolve around technology. Specifically speaking for this article, what happens during power outages and network outages? Many PSAPs today have contingency plans in place for when 911 goes...
by Equature Press | Aug 24, 2022 | Equature 911 Blog
Listening is one of the most important skills in communication. It’s the key to understanding what the other person is saying and getting their point of view. But listening can be difficult. We often go off on our own thoughts, and we may not really pay...
by Equature Press | Aug 18, 2022 | Equature 911 Blog
Employee training is essential for the success of any organization. However, the effectiveness of employee training depends on the leadership of the organization. There are many challenges to employee training, including the following: The quality of the training...
Recent Comments