by Equature Press | Apr 25, 2023 | Equature 911 Blog
911 dispatchers are the lifeline for people in emergencies, and they have to be on their toes 24/7. Handling emergency calls requires a high level of multitasking ability. It is imperative that they can handle multiple tasks simultaneously while remaining calm and...
by Cherie Bartram | Apr 11, 2023 | Equature 911 Blog
April, in most states, represents the first true burst of newness. The showers that bring the May flowers are gaining warmth. Vegetation begins to turn green and new growth occurs. It is said to be a season of new life and optimism. April and May in the United...
by Equature Press | Apr 4, 2023 | Equature 911 Blog
The importance of using assessment protocols in 9-1-1 dispatch centers cannot be overstated. Quality assessment protocols help to ensure that emergency calls are handled appropriately and that the correct response is provided in an efficient manner. In this article,...
by Equature Press | Mar 21, 2023 | Equature 911 Blog
Leadership is an essential quality in any workplace, and 9-1-1 dispatch centers are no exception. In fact, given the high-pressure, fast-paced nature of emergency response, strong leaders are especially important. Recognizing these leaders within the dispatch center...
by Cherie Bartram | Mar 14, 2023 | Equature 911 Blog
April 20, 1999 – some of you reading this may not have been born yet, others still small children, the rest of us remember this day as the day of the Columbine High School shooting in Littleton, Colorado. This incident was a catalyst for new response training by law...
by Equature Press | Mar 7, 2023 | Equature 911 Blog
As the first point of contact for emergency response teams, dispatchers play a vital role in ensuring that the right resources are sent to the right location at the right time. While much attention is given to the technical aspects of dispatching, such as call...
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