Blog
Public safety – Retirement Chat
Over the years retirement and retirement options have shifted, a statement that might leave you with a thought like, YEESS! Counting down the days might be the words coming out of your mouth. When I first started full-time work in public safety in 9-1-1, I picked...
Summer Time Wellness
Summer is my favorite season. I love waking each morning to the orange hazy sun peeking over the horizon and the birds singing their summer songs. I enjoy the heat of each day, when the sun turns to a brilliant yellow, warming your (sunscreen-covered) skin, and...
Understanding and Coping with Secondhand Trauma
Secondhand trauma, also known as secondary trauma or vicarious trauma, occurs when individuals are indirectly exposed to the traumatic experiences of others. This phenomenon is particularly prevalent among professionals such as therapists, emergency dispatchers, and...
PSAP Mutual Aid – How Technology Can Help
Disasters can take many forms, both man-made and natural occurrences. Weather-related disasters such as hurricanes can be predicted but not deterred. The earliest recorded devastation wrought by a hurricane occurred in 1935 courtesy of the Labor Day category 5...
The Vital Role of Collaboration in Public Safety
In the realm of public safety, the significance of cooperative collaboration between multiple agencies cannot be overstated. Effective coordination among various public safety entities—such as police, fire departments, emergency medical services (EMS), and...
The Impact of a Positive Environment on Work and Productivity
In today's dynamic workplace landscape, cultivating a positive work environment is not just a luxury but a strategic imperative. Research and insights from leading sources underscore the pivotal role of positivity in fostering productivity and driving success. This...
Shift Work and Sleep
Shift work, it goes in partnership with public safety work schedules. There is no way to avoid it, the safety of our citizens requires someone will always be there to answer 9-1-1 and someone will always respond to the emergency 24x7, 365 days a year. It’s on nearly...
Lie Detection Skills from a Former CIA Spy
Ever wondered how to tell if someone is lying to you? As a former CIA operative, Andrew Bustamante was extensively trained in detecting deception and understands what it really takes to spot a liar. In a recent YouTube video, “CIA Spy: Leave the USA Before 2030,”...
National Public Safety Telecommunicator Week – April 2024
911, what is the address of your emergency? Thousands of people hear this question asked of them every year. Hear, but don’t answer, because their emergency is striking terror into their souls. They scream back at the person who calmly asked them that question. ...
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