by Cherie Bartram | May 10, 2022 | Equature 911 Blog
In 1962 President Kennedy proclaimed May 15th as National Peace Officers Memorial Day and the week in which May 15 falls, as National Police week. National Police week is a way of honoring, remembering, and supporting law enforcement officers throughout the country....
by Cherie Bartram | Mar 8, 2022 | Dispatch Improvement, Equature 911 Blog
It happens. A 9-1-1 call comes in and you confirm and enter the location information as accurately as possible from the caller’s words and nothing pops in your CAD. You force the address and hope that it can be found. Your CAD, MSAG and GIS maps are not perfect....
by Cherie Bartram | Feb 8, 2022 | Equature 911 Blog
How many times, in your 911 career, have you released the transmit button after speaking to an officer and mumble words similar to, “Wow, what a grouch (or maybe some other words), you want me to write the report for you too?” or “Geez, can’t you listen to me the...
by Cherie Bartram | Jan 25, 2022 | Equature 911 Blog
The views, opinions, and content expressed in this publication do not necessarily reflect the views, opinions, or policies of the Center for Mental Health Services (CMHS), the Substance Abuse and Mental Health Services Administration (SAMHSA), or the U.S. Department...
by Cherie Bartram | Jan 11, 2022 | Equature 911 Blog
As a director, manager, or supervisor, a big responsibility you have to the public is to handle complaints about your team’s service. The issues brought to you that need to be investigated and reported back to either the controlling authority or the citizen are as...
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