Picky, Persnickety, or Pampered

Picky, Persnickety, or Pampered

If you have ever been around a picky eater, or are one yourself, you are aware of how exasperating it can be for the cook.  The food doesn’t taste right, the texture is wrong, it’s too hot, it’s too cold, and it looks bad if you know a picky eater, you’ve probably...
Managing conflict in the PSAP

Managing conflict in the PSAP

What can I say other than it happens to everyone at some point in their career?   And some people deal with this more than others. “She’s always taking time off”      “He never works overtime” “She takes all the overtime”      “He ate my yogurt” “John left dirty...
Public Safety Training

Public Safety Training

With the controversy about law enforcement training still ripping through the US in the aftermath of excessive force allegations and the related outcomes of those cases, I jumped at the opportunity to sit in on a police academy and experience, firsthand, the training...