Shift Work and Sleep

Shift Work and Sleep

Shift work, it goes in partnership with public safety work schedules.  There is no way to avoid it, the safety of our citizens requires someone will always be there to answer 9-1-1 and someone will always respond to the emergency 24×7, 365 days a year.  It’s on...
Leadership Bloop and Comebacks

Leadership Bloop and Comebacks

Remember where you came from!  Bring us candy! Those were the two pieces of advice I received from my former peers when I was promoted up through the ranks to my first supervisor position in the PSAP.  I remember laughing at them and vowing that of course, I would...