by Cherie Bartram | Jan 13, 2026 | Equature 911 Blog
When someone dials a non-emergency line at their local Public Safety Answering Point (PSAP), they might soon hear something unexpected: an artificial intelligence (AI) system on the other end of the line. This technological shift is already happening in dispatch...
by Cherie Bartram | Dec 16, 2025 | Equature 911 Blog
Trauma. If you are in EMS, you may associate trauma with traumatic injury, which is a physical injury that occurs suddenly and must be assessed by knowing the mechanism of the injury or what caused it. However, the word “trauma” refers to the emotional...
by Cherie Bartram | Oct 14, 2025 | Equature 911 Blog, Uncategorized
America’s 911 emergency system, a critical lifeline for millions of citizens, faces an escalating cybersecurity crisis that threatens public safety on an unprecedented scale. As emergency communication centers transition to Next Generation 911 (NG911) systems,...
by Cherie Bartram | Sep 9, 2025 | Equature 911 Blog
In his book, The 7 Habits of Highly Effective People, Steven Covey provides great examples of how to be effective. As a PSAP Director, I grabbed one that I used all the time, the touch-it-once principle. When I was opening mail or doing tasks, I tried to just touch...
by Cherie Bartram | Apr 8, 2025 | Dispatch Improvement, Equature 911 Blog
National Public Safety Telecommunicators Week (NPSTW) – the week set aside to honor those emergency dispatchers who have answered the calls. We don’t always think about the 911 heroes when the gentle April showers start falling, and we look forward to the May flowers...
Recent Comments