by Ram Natraj | Jan 20, 2026 | Equature 911 Blog
Anyone who has spent time on a console knows that broader changes in society tend to show up in the call stream long before they appear in reports or headlines. Dispatchers hear those shifts firsthand. Different languages. Different relationships to authority....
by Cherie Bartram | Jan 13, 2026 | Equature 911 Blog
When someone dials a non-emergency line at their local Public Safety Answering Point (PSAP), they might soon hear something unexpected: an artificial intelligence (AI) system on the other end of the line. This technological shift is already happening in dispatch...
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