by Ram Natraj | Jan 20, 2026 | Equature 911 Blog
Anyone who has spent time on a console knows that broader changes in society tend to show up in the call stream long before they appear in reports or headlines. Dispatchers hear those shifts firsthand. Different languages. Different relationships to authority....
by Ram Natraj | May 13, 2025 | Equature 911 Blog
The allegations were clear: the parents were being sued for half of their estate and half of their retirement income. The parents sat there, perplexed and shocked. Ten years ago, this would not have occurred; no court in the country—or in the world—would have...
by Ram Natraj | Mar 12, 2024 | Equature 911 Blog
I have never met a person who hasn’t made a mistake. When I started in public safety I made my fair share of mistakes. Some of the mistakes could be considered serious, others minor, and others humorous. Starting my career as a teenager, I reacted to my mistakes as...
by Ram Natraj | Aug 16, 2022 | Equature 911 Blog, NG9-1-1, PSAP
911 centers that cannot afford to update their technology may not be able to identify proper locations and caller information. Technology updates in the business environment are occurring at a faster pace than 911 can keep up leaving consumers to wonder why. Even...
by Ram Natraj | Apr 12, 2022 | Equature 911 Blog
April & May, the time of year we enjoy all things spring; new growth, warmer weather, the sweet scent of flowers blooming, and honoring the first responders in the field of public safety – beginning in April with the 9-1-1 Telecommunications Employees. We want to...
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